Privacy Policy

The Website does not collect any information automatically, except for the information contained in cookies. Cookies (so-called “cookies”) are IT data, in particular text files, which are stored in the Service User’s terminal equipment and are intended for use on the Service’s websites. Cookies usually contain the name of the website they come from, the time they are stored on the terminal equipment and a unique number. The entity placing on the terminal equipment of the Service User cookies and accessing them is “Unit2020” 9/110 Bohaterów Września Street, 02-389 Warsaw.

Cookies are used for:

– adjustment of the content of the Website’s pages to the User’s preferences and optimization of the use of websites; in particular, these files allow for recognition of the Website User’s device and appropriate display of the website, adjusted to his/her individual needs;

– creation of statistics that help to understand how the Users of the Website use the websites, which allows to improve their structure and content;

– maintaining the session of the Service User (after logging in), thanks to which the User does not have to re-enter his/her login and password on each sub-page of the Service.

In many cases, web browsing software (Internet browser) allows cookies to be stored on the User’s terminal device by default. Users of the Website may change their settings regarding cookies at any time. These settings can be changed, in particular, in such a way as to block the automatic handling of cookies in the settings of your web browser or inform on their each time they are placed on the Service User’s device. Detailed information about the possibility and methods of handling cookies is available in the settings of your software.

Customer Information Policy:

  1. The controller of personal data (within the meaning of Article 4 point 7 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/ EC hereinafter “RODO”) of persons acting as:
    • Customers who are parties to contracts concluded with “Unit2020” (consumers, individuals conducting so-called sole proprietorships, individuals conducting business in the form of civil law companies),
    • Individuals representing “Unit2020” institutional clients,
    • persons designated by customers for contact and for the execution of the subject matter of contracts executed with “Unit2020” (hereinafter the “Company”).
  2. The Company has appointed a Data Protection Officer (DPO), who can be contacted on matters concerning the protection of personal data and the exercise of related rights. For this purpose, it is possible to contact him by e-mail at biuro@unit2020.eu, as well as by postal mail to the Company’s address with the note “Unit2020 Data Protection Officer”.
  3. Customers’ personal data, may be processed for the following purposes and on the following legal grounds:
    a) accepting orders and executing the contract (legal basis for data processing: Article 6(1)(b) of the RODO),
    b) to conduct correspondence, including ongoing communication related to the conclusion and execution of the subject matter of the agreement (legal basis for data processing: Article 6(1)(f) of the DPA),
    c) Handling complaints related to concluded sales contracts (Article 6(1)(b) of the DPA),
    d) To process warranty claims for physical and legal defects of the sold item (Article 6(1)(b) of the DPA),
    e) To carry out the legal requirements of tax and accounting regulations, in particular those stipulated by the Value Added Tax (VAT) Act of March 11, 2004, the Corporate Income Tax Act of February 15, 1992, and the Accounting Act of September 29, 1994 (Article 6(1)(c) of the DPA),
    f) receiving, processing and handling inquiries other than complaints and matters related to executed contracts, applications and inquiries addressed to the Company (both in traditional and electronic form and by telephone), which constitutes the Company’s legitimate interest (Article 6(1)(f) RODO),
    g) consideration and investigation of claims, defense against claims, as well as for the purposes of implementing out-of-court means of handling complaints and investigating claims, which constitutes the Company’s legitimate interest (Article 6(1)(f) of the RODO),
    h) to conduct statistical analysis, which is a legitimate interest of the Company (Article 6(1)(f) RODO),
    i) storage of data for archiving purposes and for the purpose of demonstrating the correctness of fulfillment of the Company’s legal obligations, which constitutes its legitimate interest (Article 6(1)(f) RODO),
    j) direct marketing, which is a legitimate interest of the Company (Article 6(1)(f) RODO),
    k) to send commercial information by electronic means, provided that you have given your consent (Article 6(1)(a) of the RODO),
    l) Marketing communications with the use of telecommunications terminal equipment (e.g., telephone) and automated calling systems, provided that you have given your consent (Article 6(1)(a) of the RODO).
  4. Personal data may be disclosed to the following entities:
    • entities that support the Company in the field of technical and IT maintenance (including the provision, implementation and service of software and service of IT equipment),
    • law firms serving the Company, as well as entities providing debt collection services,
    • consulting, auditing and advisory entities – to the extent of services performed by these entities for the Company.
  5. Personal data of Customers, including Users are processed in the European Economic Area (EEA).
  6. The personal data obtained will be kept by the Company for the period of execution of concluded contracts (including sales contracts) and, in addition:
    a) Until the statute of limitations for potential claims under the contracts indicated above,
    b) for the time necessary to assert specific claims brought by the Company or to counter them (if the claims were brought by the Customer) in connection with the contracts referred to above,
    c) for the duration of performance of obligations under the law, including in particular tax and accounting regulations, such as obligations related to the retention of records as required by Article 74 of the Act of September 29, 1994 on accounting,
    d) for the period necessary for the Company to document before government authorities, including the supervisory authority for the protection of personal data, the correctness of compliance with its legal obligations,
    e) for archiving purposes, when it concerns the history of correspondence conducted and responses to inquiries made – for a period of no more than 2 years,
    f) for direct marketing purposes – until you object to the processing of data for this purpose or until the data is determined to be obsolete,
    g) for the purpose of sending commercial information by electronic means – until you withdraw your consent for this purpose or until your data becomes obsolete,
    h) for marketing communications with the use of telecommunications terminal equipment (e.g., telephone) and automatic calling systems – until you withdraw your consent for this purpose or until your data becomes obsolete.
  7. The Company provides each Customer, the right to exercise all their rights under the RODO, i.e. the right to request access to their personal data, the right to rectify, erase or request restriction of processing, the right to data portability, as well as the right to object to their processing, under the terms and cases provided for in the RODO.
  8. In the case of processing of personal data by the Company for the purpose of pursuing legitimate interests (as mentioned above – Article 6(1)(f) of the RODO), each Customer has the right to object to the processing of data for reasons related to his/her particular situation.
  9. Data processed for the purpose of realizing the Company’s legitimate interest of conducting direct marketing will be processed only until an objection is made to such form of processing. The customer has the right to object to the processing of his/her personal data for direct marketing purposes at any time.
  10. In the case of the Company’s processing of personal data with the consent of the Customer, any person shall have the right to withdraw consent to the processing of his or her data at any time without affecting the legality of the processing of such data that took place before the withdrawal of consent.
  11. Providing personal data for purposes:
    a) implementation of the subject matter of the contract is a condition for the conclusion of the contract, and failure to provide data may result in the inability to conclude the contract or the inability to properly perform the contract,
    b) processing of complaints, processing of warranty claims, investigation of possible claims is necessary in order for the Company to properly consider a possible complaint or investigation of claims,
    c) for regulatory purposes is mandatory under the cited legal provisions,
    d) In other cases, it is voluntary.
  12. We inform you of the right to lodge a complaint in connection with the processing of your personal data to the supervisory authority, which is the President of the Office for Personal Data Protection.